This isn’t your average “About Us” page.

If you’ve opened the About page of any other general practice in Australia, you’ve probably seen the same old stuff:

• “We offer high-quality, patient-centred care…”
• “Our team is committed to your wellbeing…”
• “We provide a wide range of services…”

Blah blah blah.

Sorry — we just fell asleep writing that.

We’re going to tell you something different.
We’re going to tell you who we are, where we came from, and why we’re here.
And more importantly — what that means for you.

Let’s start with me… Krista.

I grew up right here on the Gold Coast.
Studied in Brisbane.
Graduated top of my year with an OP1. I was a Prefect, earned a Science Degree, a Medical Degree, and later, Fellowship from the Royal Australian College of General Practitioners. I’ve done all the continuing education. I’ve ticked the boxes.

But that’s not what makes me tick.

What matters — really — is this:
I get it.
I get you.
And I genuinely care. (I honestly can’t turn that off.)

I know what it feels like to struggle with weight — literally your whole life.
I know what it’s like to try to get pregnant, stay pregnant, lose pregnancies, pick yourself up and go again.
I know what it feels like to be awake at 2am, heart pounding, terrified your child is seriously unwell.
To hear the words “you have cancer” spoken to the people I hold most dear.

And I know what it means to fight your way back.

To prioritise your health.
To win battles you never thought you’d have to fight.
To walk beside the people you love through it all.
To feel good in your skin.
To feel full of life.

And that’s what I want for you — and your family.

And what about me… Brett?

I grew up in a little town called Ingham in North Queensland.
My dad is a sugar cane farmer and so was his father. Mum is a schoolteacher — knows everyone in town.

Becoming a doctor wasn’t a lifelong dream. It just… unfolded.
I got good grades in school, and started uni in Townsville at 17.

But where I really found my passion? General Practice.

Real, traditional, values-based GP care.
That’s what makes me tick.

Working alongside people who understand that good health isn’t a luxury — it’s foundational. And that a great GP doesn’t just prescribe medicine — they walk with you through life’s most defining moments.

As a father of three young kids, I understand how hard it can be to prioritise your health while balancing work, parenting, pressure, and provision.

I’ve had to say the words “you have cancer.”
I’ve heard them said to people I love.
I’ve removed more skin cancers than I can count.
I’ve seen dementia steal the people we once knew, and the emotional toll that takes on families.

I’ve been there when life begins.
And I’ve been there when it ends.

My passion is helping you feel supported and prepared through all of it — with the right knowledge, the right investigations, the right referrals, and the right care — so you can live with clarity, confidence, and the best possible health.

Why we’re here

We’re here because we believe in prevention, not just intervention.
We believe in slowing down, listening properly, and being part of your story.
We believe in relationships, not just referrals.
We believe in transformational care, not 5-minute medicine.

We’re not here to rush you out the door with a script you won’t use.
We’re here to change the face of General Practice in Australia.

And we’re starting with one very special place —
Mermaid Family Practice.

Our promise to you

We will always strive to ensure that our entire team:

• Provides exceptional care
• Takes the time to listen and connect
• Helps you access the right tools, tests, and teams
• Supports your mental and physical health equally
• Empowers you to make the best decisions for you and your family

We also want you to know something important:

We don’t just let any doctor work with us.
Every doctor at Mermaid Family Practice is hand-picked and sought after — chosen not just for their clinical skills, but because they share our values.
We only offer a seat at this clinic to doctors who believe what we believe:
That care should be personal. That time matters. That listening matters more. That relationships come first.

So even if you’re not seeing Krista or Brett —
You can trust you’re in the best hands.
Because every doctor here holds the same standard, shares the same heart, and is here for the same reason:

To care deeply, and do medicine differently.

So… why are you here?

What are you looking for?

If it’s something different —
Something more genuine, more human, more real —
Something you haven’t found in traditional GP clinics…

Welcome home.

We’re so glad you found us.
We’re pretty sure we’ll be seeing you soon.